NGIAC is committed to providing a professional service. If you are dissatisfied with any aspect of our service, please notify us as soon as possible. Complaints should be submitted in writing to: info@neveengalal.com
or
Neveen Galal Ltd 7 Bell Yard, London, WC2A 2JR
We aim to:
Acknowledge complaints within 5 working days;
Investigate complaints promptly;
Provide a substantive written response within 28 days.
Where a complaint relates to work undertaken through a regulated law firm, clients may also have access to that firm’s complaints procedure and regulatory processes.
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